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Showing posts with label Assessment centre. Show all posts
Showing posts with label Assessment centre. Show all posts

Thursday, 23 January 2014

Placement Interviews - Causing Me Panic Since 2006

Yesterday I welcomed an employer into The Placement Office, who conducted interviews for their intern scheme. Typically interviews take place off campus at the base of the company, but on rare occasions like this it is useful to observe the recruitment process in action.

Like any other placement professional who arranges and hosts interviews on campus, I experienced a nagging feeling of dread that consumed my consciousness up until the day has passed. No matter how much attention to detail you put into the organisation of employer interviews, ultimately your reputation and that of the university lies in the hands of your students.

Will they turn up on time? Have they dressed appropriately for an interview? Did they bother with at least some basic research of the company? Dear lord please don't let them ask something totally ridiculous that the interviewer will pick up with me over lunch! I'm not typically of a nervous disposition but interviews on my watch that I have arranged and therefore culpable for turn me into a doubting Thomas.

And yet I should be much more relaxed about it all. I provide my students with simple interview instructions, making it crystal clear where they have to be and when. I remind them that although they are meeting an employer on campus, they should dress in exactly the same way that they would if there were to attend an interview at company HQ. Punctuality is discussed, though as I point out, they really should know how long it will take to get to our building on campus, and are unlikely to get lost in unfamiliar streets en route. I don't say it as such but the inference is clear - please don't make me look like an idiot.

At the conclusion of yesterday's interviews, I was both relieved and proud. There weren't any 'no-shows'. All candidates arrived on or ahead of time. Nobody turned up wearing a hoodie and Timberland boots as I've seen happen before, or a P Diddy style white dinner jacket; dress to impress clearly was lost in translation on that occasion!
Diddy Make It Rain
Diddy Make It Rain (Photo credits: Giphy)
My pride stemmed from the fact that for most of the interviewees, it was their first placement interview. They clearly took on board the advice they had been offered and prepared accordingly. They looked the part and behaved impeccably as ambassadors for the University. With the employer complimentary for the smoothness of the organisation, I really couldn't have asked for more and went home tired but happy. Hopefully offers will be forthcoming in due course.

In the grand scheme of things, my role as a third party should not be important. Ultimately yesterday was about employers meeting candidates and whatever was discussed in those half hour blocks in my interviewing room is what really counts. Why then do I get so stressed about facilitating these events? In a nutshell, reputation. What is often overlooked by students is how the placement opportunities we upload onto our blackboard/moodle/insertyourownVLE are sourced. Some come directly from employers who market to every university. Others are sourced through intermediary websites such as RateMyPlacement. Then there are the companies who target specific universities, and they are our most precious commodity.

Placements are cyclical and so retaining repeat business is a big part of what we do. Building and maintaining relationships is king. As a consumer, if I receive crap service I will take my business elsewhere. The same principle applies with recruitment. Yesterday was the ninth time I welcomed the same recruiter to campus to meet with my students and I very much want to see them again next year. Despite all those year of building employer relations, it only takes one negative experience for that relationship to be broken, and the loss of a bread and butter internship for future cohorts.

So if you are a student and wonder why your placement team get so mumsy when it comes to interviews, and want to ensure you follow instructions to a T, now you know. We've done our bit to open doors for you; please make sure those doors remain open for the future.




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Thursday, 11 April 2013

We've come a long long way together

Cover of "Groundhog Day (15th Anniversary...
Cover via Amazon
If you are a student who has been looking for a placement since the autumn and not yet secured one, you're probably a little bit fed up by now. You've made dozens of applications, endured those pesky online tests, maybe come up short a couple of times at assessment centres or just missed out in interviews. If this sounds very familiar, you have every right to feel disheartened.

With the end of year exams fast coming up on the horizon, you may even be thinking about throwing in the towel and giving up on the placement dream, feeling understandably bitter at the hours and days lost without reward. Nobody likes being told 'thanks, but no thanks', particularly if you're getting that Bill Murray Groundhog Day sensation of deja vu.

So if you've had enough of placements, I sympathise with your frustration. But before you call it quits, I just want to let you in on a little stat. I was going through my placement spreadsheet (supergeek!) from last year to see when my students secured their roles. What month do you think it was that was the most successful in terms of numbers? Well, I can tell you it wasn't any time before Christmas. It wasn't January. February? No. It wasn't March or April either. The single most prolific month for my students in securing placements during 2011/12 was May.

Check your calendar folks, we're not there yet. You might well have been doing this now for more than 6 months without reward, but I urge you to stick with it a while longer. Every application made, every interview taken, every rejection email received will have made you battle hardened and ready to strike gold. Whereas earlier in your placement journey you may have lacked interview experience, you'll now be more confident in answering questions and presenting yourself to companies as someone they want to employ.

If you give up now, all of your efforts to this point will have been in vain. I can't promise that if you keep going you will be rewarded for your endeavour, but just as my students couldn't see where their placement offer was coming from last year, yours could be just around the corner.
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Monday, 4 February 2013

Guest Post - Preparation overkill

My guest blogger returns with this little story about the dangers of over-preparing for an assessment centre. Just because you think you know it all, doesn't give you a green light for success......

Knowledge is power, use that power carefully..

Picture the scene; you have just been invited to the assessment centre for your dream job and so
you start searching Google, high and low for anything that you can find to prepare you for the day.
Aha, you seem to have struck gold, you find a WikiJobs post detailing everything that happens on
the day, including the questions that will be asked and details of all of the assessment tasks. You pat
yourself on the back, for your most excellent research skills!

You read this information religiously, analysing all of the answers on the WikiJobs post, building
a picture in your head of how the assessment centre will be. You feel confident, memorising your
responses to the questions that you know will be coming up. After all, the post on WikiJobs is
detailed and the original poster has confirmed that they have been successful at this very same
assessment centre.

The day of the assessment centre arrives and it is going well, in fact it is just as you read online; a
couple of individual tasks and a group task. In the group task you know the answer before even
reading the brief and so you recite what you have been practising to the group. Other members of
the group don’t seem to understand, but you push on regardless as clearly you know the correct
answer. You feel good, leading the group, finishing the task early, you must have impressed the
assessors. You feel your preparation has paid off, all the revising and reciting, you know you have
given all the correct answers.

A couple of days later you receive a phone call from the company to let you know that you have
unfortunately been unsuccessful at the assessment centre.

What went wrong here? This is a worrying trend that I have been hearing about recently where
candidates have over prepared, so much so that they have blinded themselves to the reality of an
assessment centre or interview, often they have no idea what went wrong. In the scenario above,
even though the candidate correctly completed all of the tasks at the assessment centre, they
committed the gravest sin of them all; they failed to demonstrate their key competencies.

Because this person was so sure they knew what was coming up they didn't listen to what they were actually asked to do on the day. E.g. in the group task, all focus was on going for the right answer. The recruiters weren't necessarily looking for this; they wanted to see how you work together with the group to achieve a shared goal.

Preparation is vital to achieve success in interviews or assessment centres. Just be careful not to take your eye off the ball and allow your eagerness to impress cause you to miss the point of the task.

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